📌 IMPORTANT NOTICE: These Terms of Service ("Terms") govern your use of all services provided by NETVAZ LLC ("Netvaz", "we", "us", "our"). By using our services, you agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use our services.
Netvaz will set up your account after we have received payment and after we and/or our payment partner(s) have verified and screened your order(s). It is your responsibility to provide us with an email address that is not the same address as any new domain(s) you are newly registering.
If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up-to-date at all times.
If you have a domain name registered with Netvaz, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. Netvaz is not responsible for a lapsed registration due to outdated contact information being associated with the domain.
⚠️ Important: Providing false contact information of any kind may result in the termination of your account. In some instances, it may be necessary to provide additional information to verify your identity or contact information prior to the provisioning of your hosting order.
At our discretion, the credit card holder, the owner of the PayPal account, or the owner of any other payment method utilized for payment on the account may be designated as the authorized owner of the account.
Our technical support team will make every effort to help you move your site to us. However, transfers are provided as a courtesy for some Netvaz Products/services. We cannot make guarantees regarding the availability, possibility, or time required to complete an account transfer.
Other hosting companies may have services configured differently. Some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data.
💡 Free Transfer Service: Any free transfer services are available for 30 days from your sign-up date. Transfers outside of the 30-day free period will incur a charge. Please contact a member of the migration department with specific details to receive a price quote.
Prior to requesting an upgrade of any kind, it is your responsibility to first backup your data. When you order an upgrade to an existing service, whether utilizing the same server or transferring to a new server, you are also responsible for payment of any existing services while any server or server component(s) for the upgrade is/are on-order and until the upgrade or migration can be fully completed.
Any dedicated IP order beyond those provided as standard with a hosting package may be subject to IP Justification. Justification practices are subject to change to remain in conformity with policies of American Registry for Internet Numbers (ARIN). We reserve the right to deny any dedicated IP request based on insufficient justification or current IP utilization.
All transactions with third party providers are solely between the visitor and the individual provider. Netvaz is not the agent, representative, trustee or fiduciary for you or the third-party provider in any transaction.
Some products provided by Netvaz are provided under license with other vendors, thus the use of any such third-party products will be governed by the applicable license agreement with such third party.
All discounts, promotions and special third party offers may be subject to additional restrictions and limitations by the third-party provider. All transactions with third-party providers are subject to the terms and conditions under which the provider agrees with you to provide the goods or services.
We do not make any representations or warranties regarding, and are not liable for, the quality, availability, or timeliness of goods or services provided by a third-party provider. You undertake all transactions with these providers at your own risk.
All services provided by Netvaz may only be used for lawful purposes. The laws of the State of Wyoming and the United States of America apply.
As our customer, you agree to indemnify and hold harmless Netvaz from any claims resulting from the use of our services.
The U.S. Digital Millennium Copyright Act ("DMCA") is a United States copyright law that implements treaties of the World Intellectual Property Organization ("WIPO"). A DMCA claim occurs when someone suspects a website of copyright infringement.
It is the policy of Netvaz to respond appropriately and promptly to notices of alleged copyright infringement that comply with the DMCA. If you own a copyright in a work, or represent a copyright owner, and believe that your, or the represented owner's, copyright in that work has been infringed by an improper posting or distribution of it via the website, then you may send us a written notice that meets the requirements of a DMCA Copyright Infringement Notice.
📧 DMCA Notices should be sent to:
Email: abuse@netvaz.com
📬 Mail:
NETVAZ LLC
ATTN: DMCA Claims
1910 Thomes Ave, Cheyenne, WY 82001
United States
Please note that it is often difficult to determine if a copyright has been infringed upon. Netvaz may elect to not respond to DMCA Notices that do not substantially comply with the requirements and may elect to remove allegedly infringing material that comes to its attention via notices that do not substantially comply with the DMCA.
Without limiting Netvaz's other rights, Netvaz in appropriate circumstances, may terminate a repeat infringer's access to the Website and any other website owned or operated by Netvaz and its affiliates.
🚨 Child Pornography Warning: Any site found to host child pornography or linking to child pornography will be suspended immediately without notice. Violations will be reported to the appropriate law enforcement agency.
Any account found connecting to a third-party network or system without authorization from the third-party is subject to suspension. Access to networks or systems outside of your direct control must be with written consent from the third-party.
Although we allow adult content and typically do not censor client sites, we reserve the right to refuse service to anyone. Any material that, in our judgment, is excessively obscene or violent, threatening, illegal, or violates our Terms of Service in any manner may be removed from our servers (or otherwise disabled), with or without notice.
Failure to respond to email from our abuse department within 24 hours may result in the suspension or termination of your services.
Sites hosted on Netvaz's servers are regulated only by the laws of the United States of America. Given this fact, and pursuant to Section 230(c) of the Communications Decency Act, we do not remove allegedly defamatory material from domains hosted on our service(s).
The language of Section 230(c) of the Communications Decency Act fundamentally states that Internet services providers like Netvaz are "re-publishers" and not the publisher of content. Our service merely provides a hosting platform and space on which to host content, and any creation or publication of content on our services is the sole responsibility of the third-party user.
We take a zero-tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists," purchased lists, and selling of lists will be treated as spam.
🚨 Any user who sends out spam may have his/her account terminated with or without notice. User may also be responsible for an SBL fee of up to $250 for each incidence of a SpamHaus SBL listing.
Sites advertised via spam may not be hosted on our servers. This provision includes, but is not limited to spam sent via fax, phone, email, instant messaging, or in postings using usenet/newsgroups or forums.
No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted may be immediately suspended and/or terminated.
Netvaz reserves the right to charge any account which has been used to send unsolicited e-mail, a cleanup fee or for any costs incurred for blacklist removal.
You agree to provide payment for the services received from Netvaz, in advance of the time period during which such services are provided.
You agree that until and unless you notify Netvaz of your desire to cancel any or all services received, those uncancelled services will continue to be billed on a recurring basis. Further, you must notify Netvaz of your intent to cancel services at least 48 hours prior to any new billing cycle.
⚠️ Cancellation Policy: For account security and verification purposes, cancellations must be placed using the cancellation request form found in our portal. Once we receive your cancellation, an automatic confirmation will be immediately sent to you via email.
As a client of Netvaz, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. Any invoice that is unpaid for 10 days will result in a 10% or $10 late fee, whichever is greater.
It is important to note that there are two cancellation options available to you at the time you submit the cancellation request:
If an account is suspended or terminated for non-payment, or suspended or terminated for a violation of our Terms of Service, payment is still due for the entire billing term. Suspended or terminated accounts will not receive prorated credit for any downtime resulting from such suspension or termination.
💡 Crypto Currency Payments: For your convenience, Netvaz provides Crypto currency payment options. We highly recommend that you send a small "test" payment when sending to any wallet ID for the first time. Netvaz is not responsible for any funds not received or rejected.
It is your responsibility to maintain backups of your data. Your use of this service is at your sole risk.
🚨 Important: Netvaz is not responsible for your files and/or data residing on our servers. You agree to take full responsibility for files and data transferred and to maintain your own off-site backups of files and data stored on Netvaz servers.
While we may routinely backup shared, reseller, and VPS accounts, our backups should not be used as a sole means to protect you from data loss. It is important to note that we do NOT backup dedicated servers.
It is also highly recommended that you fully backup your data prior to any server modification requests including, but not limited to, add-ons or modification of RAM, storage drives or other components.
Netvaz reserves the right to cancel, suspend, or otherwise restrict access to any account at any time with or without notice for any violation of its terms of service or policies.
Customers may cancel the automatic renewal of services at any time as described in section 4 above.
⚠️ Exclusions: There are no refunds on administrative fees, domain name registrations, IP addresses, license fees, and installation fees for custom software or operating systems.
Refunds for any reason will be made only via the original payment method. Exchange rate fluctuations for international payments are constant and unavoidable. All refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund.
The use of more than 300,000 inodes on any shared account may potentially result in a warning first. If no action is taken, your account may be suspended.
Accounts found to be exceeding the 250,000 inode limit will automatically be removed from our backup system to avoid over-usage. Databases will still be backed-up. Each file (a webpage, image file, email, etc) and directory on your account uses up 1 inode.
💡 Inode Management: To manage your inodes, regularly clean up old emails, temporary files, and unused applications. The primary cause of excessive inodes is users leaving their catchall address enabled but never checking their primary account mailbox.
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase.
Should your account pass the allocated amount we reserve the right to:
Unused transfer in one month cannot be carried over to the next month.
If your shared or reseller server has a downtime that is not within the 99.99% Uptime Guarantee, you may receive a pro-rated credit on your account.
If your VPS, dedicated, or co-located server has downtime that is not within the 99.99% Uptime guarantee, you may receive a pro-rated credit on your account.
⚠️ SLA Exclusions: Downtime that is the result of planned or emergency maintenance is not eligible for SLA credit. Downtime that is the result of natural disaster is not eligible for SLA credit.
To request a credit, please visit our billing portal to create a support ticket to our billing department with justification.
Resellers are responsible for supporting their clients. Netvaz does not provide support to our resellers' clients.
If a reseller's client contacts us directly due to issues s/he is having with the reseller, we may at our discretion provide assistance or services to the client until the reseller can satisfactorily assume responsibility to their client.
Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients. Netvaz will hold any reseller responsible for any of their clients' actions that violate the law or the terms of service.
Shared accounts may not resell web hosting to other people. If you wish to resell shared hosting, you must use a reseller account.
For the security of your account and data, Netvaz reserves the right to reset the password on any hosting service when:
You will be promptly notified of any necessary password resets and given the opportunity to submit a new password. It is your responsibility to ensure a valid email address is on file for notification purposes.
Unless otherwise specified by contract, the amount you pay for your hosting service may increase from the date of purchase.
In addition, there may be increases for third-party services (such as control panels, operating systems), bandwidth overages, and fees for services we provide (such as datacenter remote hands and server management).
We reserve the right to change prices listed on the Netvaz site and to increase the amount of resources given to plans at any time.
Unless otherwise stated, promotion and coupon discount codes are reserved for first-time accounts. They may not be combined with other offers, stacked with other coupon codes, nor may they be applied to services already in use.
⚠️ Coupon Abuse: Coupon abuse may result in the suspension or termination of the account.
Netvaz offers an Affiliate Program to clients who apply and are subsequently approved for participation.
Important: Clients who activate membership in our Affiliate Program via their customer portal without first receiving approval for participation will not receive affiliate earnings.
Netvaz offers hosting of client-owned hardware. The terms and conditions of our colocation hosting service may be found at the colocation service agreement or by the superseding client contract, when applicable.
Customer agrees that it shall defend, indemnify, save, and hold Netvaz harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Netvaz, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns.
By using any Netvaz services, you agree to submit to binding arbitration. If any disputes or claims arise against Netvaz or its subsidiaries, such disputes will be handled by an arbitrator of Netvaz's choice.
An arbitrator from the American Arbitration Association or the National Arbitration Forum will be selected in the state of Wyoming. Arbitrators shall be attorneys or retired judges and shall be selected pursuant to the applicable rules.
⚠️ Arbitration Costs: You are responsible for any and all costs related to such arbitration.
Netvaz shall not be responsible for any damages you or your business may suffer due to any service activation delay or service interruption.
Other than the credits offered through our SLA, Netvaz makes no warranties of any kind, expressed or implied, for the services we provide.
Netvaz disclaims any warranty or merchantability of fitness for a particular purpose, including loss of data resulting from delays, non-deliveries, and any and all service interruptions caused by Netvaz and/or its employees.
Netvaz may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies.
We will cooperate fully with law enforcement agencies.
Netvaz subscribes to various third-party fraud and order screening services. Netvaz may disclose subscriber information and its opinions related to unsatisfactory experiences with the subscriber.
Such unsatisfactory experiences most commonly include, but are not necessarily limited to, abuse of service (ie sending bulk unsolicited email aka SPAM, phishing and other forms of fraud, early termination, chargebacks, and unpaid accounts).
Unpaid accounts placed for collection or legal action may also be reported to business credit agencies (ie Dun & Bradstreet).
Netvaz's Privacy Policy can be viewed at /legal/privacy.
Netvaz reserves the right to revise its policies at any time without notice.
💡 Effective Date: These Terms of Service are effective as of July 31, 2026. It is your responsibility to review these terms periodically for any changes.
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